CONFIDENTIALITY AND DATA SECURITY
Our website is entirely encrypted by the SSL certificate (reminded by the small padlock symbol in the address bar of your web browser). Thus, any exchange of information concerning your personal data (address, password of the customer account…) may not be intercepted by anyone.
This same certificate is applied by the bank for your payment by credit card.
All your personal data you entered for placing your order remain strictly confidential and will never be forwarded externally.
Only your postal address and your telephone number are communicated to the carrier, who contractually ensure to never disclose any contact.
SECURED PAYMENTS BY CREDIT CARD
The security of your payment by credit card is ensured by :
- The « E-Transactions » system by Crédit Agricole bank with the compulsory option « 3D Secure » that guarantees the protection of the customer as well as the protection of the webshop against any potential frauds.
- PayPal, if you choose not to use your PayPal account for the settlement.
PAYMENT BY CREDIT CARD
For confirming your order, you have been asked for your credit card, that has been charged. In case of any shipment problem with one or more item(s), the money will be of course directly given back to you, all or part, to the credit card you used for the purchases. In case of return, the corresponding amount will be reimbursed on your credit card (the same you payed with) as well.
The PayPal payment enables to use your PayPal account without giving your credit card number for purchasing your items.
If you want to create and use your own PayPal account, please visit www.paypal.com.
PAYMENT BY CHECK
We proceed with your order as soon as we receive your payment by check. Payment by bank check is allowed and accepted only if your billing address is in metropolitan France, in Monaco or in French overseas departments. Your bank also must be in metropolitan France, in Monaco or in French overseas departments.
For the orders payed by bank check, our accounting department has the right to ask for a further delay before shipping the order.